Government Opinion

This is another email I just sent to Steven Banks the Commissioner of The New York City Human Resources Administration / Department of Social Services (HRA/DSS)


My HRA public assistance case recertification was moved from November 2020 to December 2020 for some reason. I’m not sure why.

I believe I can recertify my public assistance case on either October 15 or November 1. Not sure which one, but it’s one or the other. Normally I would be able to recertify my HRA case on September 15 or October 1.

Is it going to affect my pubic assistance case that a $5000 student loan is going to hit my account literally the day I’m up for recertification of my public assistance case now that the date was moved? I was told I was allowed to receive a student loan while on public assistance. I just want to make sure.

I want the student loan 100%. I need it to survive this winter. I’m not going to a homeless shelter and everything is closed including the subway where I normally sleep when it’s freezing outside. I wouldn’t go to a homeless shelter, I’ve been there and I don’t like it. I’ll leave it at that.

I’m going to spend a few dollars of my student loans to rent access to co-working spaces that I can use to get out of the cold for a few hours here and there and get my schoolwork done.

Of course, I have to throw in here I have a 4.0 GPA after 27 credits with a 100% attendance record. All while being homeless the whole time.

Please provide any feedback you deem appropriate.

Thank you and have a great day.

Ever upward,

Mark Pine

New York City Opinion

Email to The New York City Human Resources Administration/Department of Social Services (HRA/DSS).


First and foremost thank you. I treat everyone at HRA with the utmost respect at all times.

I sent a message to the Access HRA email about the NYPD harassing me and trying to have me kicked out of school.

I have a 4.0 GPA after 27 credits with the NYPD harassing me, plus stealing and destroying my property the whole time. They have also physically attacked me on numerous occasions. I just had a hearing to sue them. They don’t care and won’t leave me alone.

3 quick questions:

1. For some reason, HRA stopped paying my storage. Thankfully I had my student loans to keep it going. My storage cost is $34 per month. I scanned the bill into the HRA app and I brought the bill into 14th Street HRA.

2. I can not update my mailing address in Access HRA. My new mailing address is: Mark Pine PO Box 1375 New York, NY 10163. I have been trying to update my mailing address in Access HRA for months.

Personally, I’m still homeless, my mailing address is the only address that changed. Anytime I try to update my personal information in Access HRA I get an error message.

3. My recertification was supposed to be for November now it says December. I want to make sure I submit my recertification the minute I’m allowed. I will make sure to have all the proper documentation ready. I’m going to research how I can recertify my case via the HRA website.

Why would my recertification date be changed from November to December?

Please advise on any of the information you can. I can only imagine how busy HRA is right now so as always I will be patient and understanding that everyone is doing their best under the difficult circumstances.

Thank you and have a great day.