Opinion: Respectful email to my storage company (3/9/2022).

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Greetings Storage Company, 

First and foremost, I am as happy as humanly possible with the value. I love my storage room. Your staff at the location and on the phone are as good as it gets. 

Everyone at the location treats the customers like gold. The customer service on the phone is equally as stellar. 

I tell everyone I know that you are hands down the number one storage company in Manhattan. 

I saw that there is an issue with the door leading to my storage room. It’s no big deal at all. I just wanted to touch base and see if there is any estimate as to when the door will be functioning again. 

I used to manage buildings in the city, so I have an idea about property management and repairs. I understand things break and repairs don’t happen overnight. 

Please advise with any feedback you deem appropriate. 

Thank you and have a great day. 

Mark Pine