I always treat everyone from HRA / TAG and CUNY EDGE with the utmost respect at all times, no matter what.
This has nothing to do with Baruch College CUNY EDGE.
Baruch College CUNY EDGE is handling all my HRA documentation perfectly.
Every semester for the past four years I receive MetroCard money from HRA because I’m a full-time CUNY student who receives public assistance.
Last semester for the first time I didn’t receive the MetroCard money until a month after the semester started.
This semester, Fall 2023, it’s November 10, 2023, and I still haven’t started receiving my MetroCard money.
I would like permission to politely and respectfully contact the CUNY Edge offices at
other CUNY schools and find out if this is a CUNY situation or if just certain students
aren’t receiving their MetroCard money from HRA.
Again, this has nothing to do with Baruch College CUNY EDGE.
Baruch College CUNY EDGE handles my documents perfectly with HRA.
If the answer is yes, great, thank you.
If the answer is no, of course, I’m not going to contact other CUNY schools CUNY EDGE offices.
Please let me know if you have any additional idesdas.
Is there a student advocate or anyone else I can contact via email?
I’m also going to see if there are any City Council offices I can visit locally.
Baruch College CUNY EDGE submitted all my documents for Fall 2023 perfectly.
I mentioned the situation about the MetroCard and they said to contact HRA / TAG, which is the proper procedure.
HRA / TAG told me there is a problem with the computer software at HRA.
I politely and respectfully asked if all NYC college students stopped receiving their
MetroCard money or if it was just a select group of students.
HRA / TAG I think responded by saying some students are receiving their MetroCard and some aren’t.
I could be wrong because they didn’t provide a definitive answer.
I also contacted HRA here and they are ignoring me:
Please advise if possible.
Thank you and have a great day.