Email to HRA (NYC welfare office) about my storage room. June 9, 2022.


Greetings HRA, 

First and foremost thank you very much for all the help. The whole HRA staff is as helpful as humanly possible. 

I just submitted my storage payment for the month of July 2022. For some reason, the bill doesn’t get paid unless I send an email here. For example, there have been months where I had to pay the bill out of the other money you send me or the payment would have been late. 

When I receive the bill from the storage company I take a screenshot of the bill on my phone and upload a perfectly clear copy into the HRA app. 

I just completed my recertification. If I’m correct everything went perfectly: the interview, the documentation from CUNY Edge and me, etc. Your team at the 14th Street HRA location was very helpful. 

Please help with the storage payment if possible. If you require any additional information from me please let me know. 

Thank you and have a great day. 

Mark Pine 

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The City of New York

Opinion: NYC law enforcement is running the controlled customers scam on me.


People I know pay NYC law enforcement to harass me every day. They chased away several of my web marketing clients, and now I’ve been homeless in NYC for about five years. 

I can’t move into a homeless shelter because that makes it easier for NYC law enforcement to harass me. Therefore I live in the street. I have a place to shower, keep clean clothes, etc. I’m on public assistance. 

Quick disclaimers: If you have an emergency, call 911. This is all my opinion. Use this information at your own risk. Verify everything yourself. 

NYC law enforcement has billions of dollars. In my opinion, they have very little oversight. When you have billions of dollars, you can run serious scams if that’s how you choose to spend the money.

One of the many scams that NYC law enforcement runs on me is the controlled customer scam. 

Before I get into it, one more thing. NYC law enforcement has people who work from them in regular clothes harass me every day. They shove their phones in my face, they tease me, they harass me, and they crash into me.  I’m used to it. I never react at all. 

I have reported NYC law enforcement to several government agencies nationwide and I’m waiting to hear back. 

I have a small storage room in Midtown Manhattan. NYC law enforcement made me homeless and now they want my clothes in the garbage, not a storage room. 

NYC law enforcement has members of their regular clothes scam team renting storage rooms at the place where I have my storage. 

Members of NYC law enforcement’s scam team have tried to pick fights with me, start conversations with me, harass me, block me from walking, etc., at the storage place. All I do is ignore them and walk away. 

Today I went to my gym to take a shower. Someone went into my backpack last night and stole the lock I use for my gym locker. I went to my storage place to pick up an extra lock. When I showed up at the storage place there were a few members of NYC law enforcement’s scam team on location. 

I say to myself, what could the scam be this time? NYC law enforcement has people pretend “he’s selling drugs,” “he’s doing drugs,” “he’s stalking girls,” “he’s a thief,” and many other scams. 

Just for the record, I don’t have a criminal record, and I don’t do anything illegal. I’m on welfare. I have a small amount of money for food and a little more for some necessities. 

Today, I suspect NYC law enforcement scam is the “he smells” scam. I shower every day. I wash my clothes at laundromats. I showered yesterday, and I’m about to shower in a few minutes. If you saw me right now, you would not think I’m homeless. If you look at my social media, you can see what I look like or the about page on this website. 

NYC law enforcement has people follow me into many stores and places I go just to make up lies and try to get me kicked out. 

I hope the whole world finds out what NYC law enforcement is up to one day, and it stops. I hope one day NYC law enforcement protects people and stops running scams. 

If there is any doubt that some percentage of NYC law enforcement runs scams, do a quick search in your favorite search engine and see what you find. 

I never mention a word of this to anyone at Baruch College-CUNY, where I go to college. 

Opinion: Email to the Commissioner of NYC Social Services office about my storage room.


Greetings Commissioner Department of Social Services,

First and foremost, thank you and your stellar staff for the help you provide for me and so many others. HRA saved my life. I will never forget that. 

I will always act accordingly whenever I interact with any and all staff from HRA. Regardless of what’s going on and how anyone treats me, good or bad, I always treat everyone at HRA with the absolute utmost respect at all times. 

I’m not sure why but for some reason the check for my storage company never arrived this month. I have a little storage room that costs $50 per month. 

I live in the street homeless so that storage room is a lifesaver. The best thing about my storage room is that I have 24 hours per day access to my belongings. 

I uploaded the bill from my storage company into the HRA app on October 21, 2021, and again on October 30, 2021 just in case there was a technical error. 

I used to provide the storage bill once per year. Then HRA changed the process. Now HRA requires that I upload the bill once per month. 

I believe the cut-off for my storage company to receive the bill is November 10, 2021. If the bill isn’t paid by then I’m going to have to take my food money to pay the bill. 

I could easily survive with the amount of food money you give me per month if I was in an apartment. What makes it challenging is being street homeless. Specifically, not having anywhere to cook or store food drives up the cost for me and I’m sure others. 

Thanks to HRA and Baruch College / CUNY I’m getting an education. Hopefully, new doors and opportunities will open up if I stay focused. 

I don’t drink. I don’t smoke. I don’t have a criminal record. All I do is focus on being productive. 

Please let me know if you require any additional information from me. My access HRA account says I don’t have another certification until June 2022. 

Thank you and have a great day. 

Ever upward, 

Mark Pine