Message to my wonderful storage place.

Greetings X Storage,

X storage is the number one storage on the planet. 

Quick note. Today when I showed up at the location, I pressed the elevator. There was someone inside the elevator already. I think the capacity is two but I let the person go up alone anyway because I treat your location the same way you do. 

Next. Today, when I was at my storage someone, walked up directly next to me. I did not say a word to anyone except when I called X storage corporate customer service afterward to tell them how much I appreciate the service. In the future, if I see the person using the storage before me I will go downstairs and wait.

I would never walk up to someone’s storage directly next to mine while they are there. I already had my door open and was organizing some things so there was nothing I could do. 

No one tried to start a conversation with me today, although I have had a few people try and start conversations with me over the years that I’ve been a customer, and I never say a word to anyone besides your staff. Of course, I treat your staff with the utmost respect as they deserve because they are amazing. 

I’m not going to get into the details but people I grew up with pay the NYPD (police) to harass me very badly. I have called various law enforcement numbers thousands of times throughout the years including today. That doesn’t mean I’m ever disrespectful to police or security guards in person.  

One last thing. Another reason I keep one hundred percent to myself at X Storage is that I create thousands of videos in the streets and subways of New York City. I’m a full-time journalism student at Baruch College. Heaven forbid I’m walking around the Upper East Side or anywhere creating videos in the street with my phone or camcorder and someone from X Storage things I’m filming them. That would be ridiculous. 

The person next to me today was walking out at the same time s me. Again, I let the person have the elevator alone. When I was walking out of the exit I saw the person standing to the left of the exit so I went to the right and walked through that driveway around and back to the avenue. 

Thank you and have a great day.

Ever upward,

Mark Pine

Message to my gym.


X gym is the number one gym on the planet.

I was just in the locker room. It was a little crowded so I left to let it clear out. Also, people left garbage in the locker room.

I would never touch anyone’s belongings, so I politely and respectfully notified one of your stellar staff members that some people left garbage around.

Thank you again for the marvelous service.

Have a great day.

Ever upward,

Mark Pine

Categorized as Life

Be polite when you’re contacting people and companies.

I’m at Whole Foods in Garden City, Long Island. I was using my debit card and it took a few tries for it to work. The reason is that the debit card is slightly scratched. 

I was sending a secure message to my bank and I thought I’d create a blog post about it. The following is the message I sent to my bank:


Can you please send me a new debit card with the same number? I still have my current debit card and it’s working. Don’t cancel my current card. 

Please just send me a new fresh one before the current one stops working because it’s a little scratched. If you require any additional information please let me know. 

Thank you and have a great day. 

Ever upward, 

Mark Pine

I contact companies all the time via Facebook, Twitter, Instagram, and the corporate support pages on their websites. Sometimes I’m in a rush. There are instances when I’m unhappy with the product or service. 

Regardless of what is going on I always slow down a little bit while I’m sending the request or information to the company. I make sure my message is clear. More importantly, I always go out of my way to construct the note to be ultra respectful. 

The same thing goes for when I’m contacting the staff and professors at The City University of New York. Anytime I send a message to a staff member at my college I go above and beyond to be respectful. I also take my time to make sure the message is clear so they know what I’m requesting. 

In my humble opinion, if you go through life sending half-written emails and messages to people that give the impression that you’re stressed out, people are not going to respect you. Moreover, you can potentially miss out on important details. 

Be friendly. Be polite. Be respectful. Be clear. You never know who is going to be reading your messages and emails. Furthermore, you might miss out on crucial information if you are sending out the wrong impression while reaching out to people. 

Regardless of what is going on, it’s safe to say the person fielding your messages didn’t create the problem you are inquiring about. If someone gives you an attitude, ignore it. Continue to treat the individual with the utmost respect, keep it brief and professional, then move on.

Someone giving you an attitude is not an excuse to act disrespectfully. Bring them up to your level and move on. 

Categorized as Life, Opinion