Email to The New York City Human Resources Administration/Department of Social Services (HRA/DSS).

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First and foremost thank you. I treat everyone at HRA with the utmost respect at all times.

I sent a message to the Access HRA email about the NYPD harassing me and trying to have me kicked out of school.

I have a 4.0 GPA after 27 credits with the NYPD harassing me, plus stealing and destroying my property the whole time. They have also physically attacked me on numerous occasions. I just had a hearing to sue them. They don’t care and won’t leave me alone.

3 quick questions:

1. For some reason, HRA stopped paying my storage. Thankfully I had my student loans to keep it going. My storage cost is $34 per month. I scanned the bill into the HRA app and I brought the bill into 14th Street HRA.

2. I can not update my mailing address in Access HRA. My new mailing address is: Mark Pine PO Box 1375 New York, NY 10163. I have been trying to update my mailing address in Access HRA for months.

Personally, I’m still homeless, my mailing address is the only address that changed. Anytime I try to update my personal information in Access HRA I get an error message.

3. My recertification was supposed to be for November now it says December. I want to make sure I submit my recertification the minute I’m allowed. I will make sure to have all the proper documentation ready. I’m going to research how I can recertify my case via the HRA website.

Why would my recertification date be changed from November to December?

Please advise on any of the information you can. I can only imagine how busy HRA is right now so as always I will be patient and understanding that everyone is doing their best under the difficult circumstances.

Thank you and have a great day. 

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Mark Pine

School and startups in Manhattan. 917-815-5415